New Laboratory System – Benefits and Features

From now on, laboratory patients can access not only their test results but also their previous visit records with just a single message.

 Using this system and the company’s chatbot, test results will be automatically sent to patients via a dedicated and secure link through Bale, Rubika, and Telegram once the results are ready and have been reviewed, approved, or signed by the physician.

 Benefits of the New System

 ✅ **Fewer in-person visits** to the laboratory to receive test results

 ✅ **Reduced phone calls** and significant time savings for laboratory staff

 ✅ **Enhanced confidentiality and data security** through a dedicated link for each patient

 ✅ **Increased patient satisfaction** by providing faster and more convenient services

 ✅ **Quick and easy access** to current test results and previous visit records

 ✅ **Search functionality** across laboratory test results, including test-specific notes and explanations